BACKGROUND:

Wedding Booking System Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, https://weddingbookingsystem.co.uk. “Our Site” will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested https://weddingbookingsystem.co.uk.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

“Account” means an account required to access and/or use certain areas and features of Our Site;

“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and

“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

2. Information About Us

Our Site is owned and operated by Wedding Booking System Ltd, a Private Limited Company registered in England under company number 12154153.

Registered address: 27 Old Gloucester Street, London, WC1N 3AX United Kingdom.

VAT number: 333 1635 28.

Person Responsible for Data Security: Tim Hughes.

Email address: tim@weddingbookingsystem.co.uk.

Telephone number: 07971710804.

Postal address: 27 Old Gloucester Street, London, WC1N 3AX United Kingdom

Representative: Tim Hughes.

Email address: tim@weddingbookingsystem.co.uk.

Telephone number: +44 7971710804.

Postal address: 27 Old Gloucester Street, London, WC1N 3AX United Kingdom

We are regulated by the Information Commissioner's Office (ICO).

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

4. What Is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

5. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

a) The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.

b) The right to access the personal data we hold about you. Part 13 will tell you how to do this.

c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.

d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 15 to find out more.

e) The right to restrict (i.e. prevent) the processing of your personal data.

f) The right to object to us using your personal data for a particular purpose or purposes.

g) The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

h) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 15.

6. What Data Do You Collect and How?

Depending upon your use of Our Site, we may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. Please also see Part 14 for more information about our use of Cookies and similar technologies and our Cookie Policy https://weddingbookingsystem.co.uk/privacy-policy/. We do not collect any ‘special category’ or ‘sensitive’ personal data AND/OR personal data relating to children AND/OR data relating to criminal convictions and/or offences.

Data Collected How We Collect the Data

Identity Information including first name, last name via web form.

Contact information including email address, telephone phone number, mobile phone number via web form.

Business information including business name, job title, profession via questionnaire, survey, email, websites.

Profile information including preferences, interests, login details, purchase history via cookies, Facebook Pixels, Google Analytics.

Technical information including IP address, browser type and version, operating system via cookies, tracking scripts, browser information.

Data from third parties including technical information, contact information, profile information via FB, Instagram, LinkedIn.

7. How Do You Use My Personal Data?

Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we will use your personal data, and our lawful bases for doing so:

What We Do | What Data We Use | Our Lawful Basis

Registering you on Our Site | first name, last name, email address, contact number | communication via email or SMS, Instant Message, appointment follow-up.

Providing and managing your Account | first name, last name, email, phone number, mobile number, postal address, business logo, email signature, social media accounts, business/company details, business website details | to create customer's account and implementation of product(s) / service(s) availed.

Providing and managing your access to Our Site | user details, browser preferences/settings | unique user identification, easier site navigation and access.

Personalising and tailoring your experience on Our Site | preferences, interests | direct the user to the appropriate product or service that we provide and that they may be interested in.

Administering Our Site | first name, last name, email address, phone number, mobile phone number | contact user about our product(s)/service(s), reply to user enquiries, set/confirm appointments or meetings.

Administering our business | first name, last name, email, phone number, mobile number, postal address, business logo, email signature, social media accounts, business/company details, business website details | to create customer's account and implementation of product(s) / service(s) availed .

Supplying our products AND/OR services to you | first name, last name, email address, contact number | delivery of requested products or services to user.

Personalising and tailoring our products AND/OR services for you | images, logos/branding, packaging-pricing info, videos provided by the client | delivering the requested, customized services or products to the client.

Communicating with you | first name, last name, email address, contact number | provide information about our services or products, follow-up to gauge interest, customer support.

Supplying you with information by email AND/OR post that you have opted-in to (you may opt-out at any time by unsubscribe link in e-mail http://email.mg.weddingbookingsystem.co.uk/u/eJx9zEEOgyAQAMDXyJGwywJy4FBiHwIFrDEWIxjT39cX9DS3SS4jmpEtDgUKQABAUtJy4JP2Cp7SG23Jaj8NJLaZXzml5TPHWteb9m09b_xV-bmyt4MxhKAUxmAJIBKVUqLShiRFWXJgh2vnvtej39mfqbsBHz9-pi_x | marketing materials and information | to help wedding venue owners and vendors improve their businesses, customer support, arranging for deliveries of products or services .

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email AND/OR telephone AND/OR text message AND/OR Instant Message with information, news, and offers on our products AND/OR services. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.

We use the following automated system/s for carrying out certain kinds of decision-making AND/OR profiling. If at any point you wish to query any action that we take on the basis of this or wish to request ‘human intervention’ (i.e. have someone review the action themselves, rather than relying only on the automated method), the Data Protection Legislation gives you the right to do so. Please contact us to find out more using the details in Part 15.

• The following automated decision-making method(s) may be used:

o Our Engaged CRM system to determine interest in our products and services.

• The following automated profiling may take place:

o Customer profiling i.e your level of interest in our products. This will determine which combination of marketing messages you receive.

We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 15.

If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

8. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept) :

Type of Data | How Long We Keep It

Identity Information including first name, last name | Retention period will be determined by how often we clean our database which could mean we keep your data indefinitely.

Contact information including address, email address, telephone number, mobile phone number | Retention period will be determined by how often we clean our database which could mean we keep your data indefinitely.

Business information including business name, job title, profession | Retention period will be determined by how often we clean our database which could mean we keep your data indefinitely.

Payment information including credit card details, bank account numbers | Retention period will be determined by how often we clean our database which could mean we keep your data indefinitely.

Profile information including preferences and interests, username and password, purchase history, browsing history | Retention period will be determined by how often we clean our database which could mean we keep your data indefinitely.

Technical information including IP address, browser type and version, operating system | Retention period will be determined by how often we clean our database which could mean we keep your data indefinitely.

9. How and Where Do You Store or Transfer My Personal Data?

We will only store or transfer your personal data OR store or transfer some of your personal data within the UK. This means that it will be fully protected under the Data Protection Legislation.

AND

We may store or transfer some or all of your personal data in countries that are not part of the European Economic Area (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein) OR EEA. These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:

We share your data within the group of companies of which we are a part. Where this involves the transfer of personal data outside the EEA, our group ensures that personal data is protected by requiring all companies within the group to follow the same rules with respect to personal data usage. These are known as “binding corporate rules”. More information on binding corporate rules is available from the European Commission.]

AND

We share your data with external third parties, as detailed below in Part 10, that are based outside of the EEA. The following safeguard/s are applied to such transfers:

We will only transfer your personal data to third countries whose levels of data protection are deemed ‘adequate’ by the European Commission. More information is available from the European Commission.

AND

We use specific contracts with external third parties that are approved by the European Commission for the transfer of personal data to third countries. These contracts require the same levels of personal data protection that would apply under the Data Protection Legislation. More information is available from the European Commission.]

AND

Where we transfer your data to a third party based in the US, the data may be protected if they are part of the EU-US Privacy Shield. This requires that third party to provide data protection to standards similar to those in Europe. More information is available from the European Commission.

Please contact us using the details below in Part 15 for further information about the particular data protection mechanism/s used by us when transferring your personal data to a third country.

The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

• limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;

• procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where [we are] legally required to do so;

• SSL Encryption.

10. Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to the following exception/s.

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

11. How Can I Control My Personal Data?

11.1 In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via Our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and OR, at the point of providing your details and by managing your Account).

11.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receive.

12. Can I Withhold Information?

You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

You may restrict our use of Cookies. For more information, see Part 14 and our Cookie Policy https://weddingbookingsystem.co.uk/privacy-policy.

13. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within <<2 weeks>> and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of four months from the date we receive your request. You will be kept fully informed of our progress.

14. How Do You Use Cookies?

Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our products AND/OR services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

All Cookies used by and on Our Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended

Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. It is important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

The following first-party Cookies may be placed on your computer or device:

Name of Cookie : __distillery | Purpose : set by website or by Wistia, to support video functionality & to keep track of visitor's position in a video if playback is interrupted. This cookie also notes user behaviour regarding the video itself | Strictly Necessary : yes.

Name of Cookie : _ga | Purpose : Installed by Google Analytics, used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. Cookies store info anonymously and assigns a randomly generated # to identify unique visitors | Strictly Necessary : no.

Name of Cookie : _gid | Purpose : Installed by Google Analytics, used to store info of how visitors use a site and helps in creating analytics reports of how a website is doing. Data collected includes: # of visitors, source where they came from, & pages visited in an anonymous form | Strictly Necessary : no.

Name of Cookie : cookie_notice_accepted | Purpose : This cookie is used to keep record that the cookie notice has been accepted | Strictly Necessary : yes.

Name of Cookie : Origin | Purpose : Cookie that uses Same Origin policy to identify if web pages have the same origin using combination of URI Scheme, Host Name and Port # as security protocol for script access from a first page to a second page | Strictly Necessary : yes.

Name of cookie : __cfduid | Purpose : Set by CloudFare, cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. Does not correspond to any user ID in the web application & does not store any personally identifiable info | Strictly Necessary : yes.

Our Site uses analytics services provided by <<Google Analytics, Facebook Pixels>>. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products AND/OR services offered through it.

The analytics service(s) used by Our Site use(s) Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.

The analytics service(s) used by Our Site use(s) the following Cookies:

Name of Cookie : fr | First / Third Party Provider : third, .facebook.com | | Purpose : Set by Facebook to show relevant advertisements to users and measure/improve advertisements. Cookie also tracks behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.

Name of Cookie : Domain | First / Third Party Provider : third, www.facebook.com | Purpose : tells the browser what website the cookie belongs to.

Name of Cookie : wistia-http2-push-disabled | First / Third Party Provider : third, .fast.wistia.com | Purpose : collects visitor interaction data regarding video content so that such content can be made more relevant to the visitor.

Name of Cookie : Origin | First / Third Party Provider : third, https://fast.wistia.com | Purpose : Cookie that uses Same Origin policy to identify if web pages have the same origin using combination of URI Scheme, Host Name and Port # as security protocol for script access from a first page to a second page.

Name of Cookie : m | First / Third Party Provider : third, .m.stripe.com | Purpose : determines the device used to access the website. This allows the website to be formatted accordingly.

Name of Cookie : __stripe_mid | First / Third Party Provider : third, .msgsndr.com | Purpose : This cookie is set by Stripe payment gateway. This cookie is used to enable payment on the website without storing any payment information on a server.

Name of Cookie : __stripe_sid | First / Third Party Provider : third, .msgsndr.com | Purpose : This cookie is set by Stripe payment gateway. This cookie is used to enable payment on the website without storing any payment information on a server.

Name of Cookie : _fbp | First / Third Party Provider : third, .msgsndr.com | Purpose : Set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.

Name of Cookie : Origin | First / Third Party Provider : third, https://player.vimeo.com | Purpose : Cookie that uses Same Origin policy to identify if web pages have the same origin using a combination of URI Scheme, Host Name and Port # as security protocol for script access from a first page to a second page.

Name of Cookie : player | First / Third Party Provider : third, vimeo.com | Purpose : used by the Vimeo video player on websites.

Name of Cookie : vuid | First / Third Party Provider : third, vimeo.com | Purpose : used by the Vimeo video player on websites.

Name of Cookie : _gat_gtag_UA_145827374_1 | First / Third Party Provider : third, google.com | Purpose : Google uses this cookie to distinguish users.

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our products AND/OR services. In addition, Our Site uses analytics services provided by <<Google Analytics>>, which also use Cookies. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how people use Our Site. For more details, please refer to our Cookie Policy https://weddingbookingsystem.co.uk/privacy-policy.

15. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of the support team):

Email address: support@weddingbookingsystem.co.uk.

Telephone number: 07971710804

Postal Address: 27 Old Gloucester Street, London, WC1N 3AX United Kingdom.

16. Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on July 2021.